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              Straight up fees

              Why do Mix & Match Travel charge fees and what are they.


              To help operate the Mix & Match Travel platform, we charge a booking fee for airfares booked on our website or via our call centre.

              The Mix & Match Travel booking fee enables us to bring you the very best airfares available every day, as well as the flexibility to mix and match one way and return fares on all of your favourite airlines to and from your destination.

              In addition to maintaining our award-winning website, you have access to customer support via our call centre.

              Online booking fees

              We charge a booking fee per person each time a flight booking is confirmed. The amount of booking fee varies based on the destination the customer is travelling to. The exact amount of the booking fee is displayed on the Traveller Details page before the customer confirms a booking.

              SERVICE ITEM ONLINE FEES
              New bookings made through mixandmatchtravel.com.au
              Domestic Australia flight booking $9.95 per person
              New Zealand / South Pacific / Bali flight booking $14.95 per person
              Other International flight booking $24.95 per person

              The above online booking fees are non refundable and are charged per adult and child (there is no fee for infants).
              The fee is the same for one way or return bookings.


              Offline booking & service fees.

              Our Call Centre is available to help you by calling 1800 719 668 or emailing help@mixandmatchtravel.com.au

              SERVICE ITEM OFFLINE FEES
              New bookings made through the Mix & Match Travel Call Centre
              Domestic Australia flight booking $25 per person
              New Zealand / South Pacific / International flight booking $50 per person
              AMENDMENTS
              Domestic Australia booking $25 per person
              New Zealand / South Pacific booking $50 per person
              Other International booking $50 per person
              CANCELLATIONS
              Domestic Australia booking $25 per person
              New Zealand / South Pacific / Bali booking $50 per person
              Other International booking $100 per person
              Tax only refund processing $25 per person
              SERVICE CHARGES
              All other offline requests $25 per person
              Baggage amendments per sector $10 per person

              Above offline booking fees are non refundable and are in addition to any supplier charges.