● Coverage starts immediately for trip cancellations
● Cancel for illness or injury
● Emergency medical and dental protection while overseas
● 24/7 emergency assistance access worldwide
● Lost or damaged baggage reimbursement during travel
● Missed departures and delays are covered
● Insurance must be booked at the same time as flights on Mix & Match
Let’s be honest, no one loves thinking about what could go wrong on a holiday. But a smart traveller plans for just that. Whether it's a last-minute cancellation, lost baggage, or a sudden trip to the hospital, travel insurance can be the safety net that turns a travel disaster into a manageable detour. At Mix & Match, we make getting covered simple, with Comprehensive Travel Protection available at checkout when you book your trip with us.
Here’s what you need to know before you take off.
When you book with Mix & Match, Australian residents can purchase Comprehensive Travel Protection during the booking process. You’ll get immediate cancellation cover and protection across a range of unexpected situations:
● Trip cancellation or changes due to illness or injury
● Medical emergencies and dental treatment – 24/7 emergency assistance is just a phone call away
● Stolen or damaged personal items – from luggage to electronics, you’re covered if things go missing
● Missed departures and delays – because traffic jams and flight cancellations happen
● Travel abandonment – including if your flight is cancelled or delayed over 12 hours due to weather or industrial action
And if you have to cancel before you leave? That part of your policy kicks in immediately from the time of booking. The rest of your coverage begins from your departure date.
To purchase travel insurance with Mix & Match, travellers must add travel protection when booking flights through our website. So if you want to be covered, don’t skip this step during checkout, there’s no option to purchase it later.
You could be feeling great now, but life’s unpredictable. Travel insurance is there for the “just in case”, from a dental emergency in Italy to lost luggage in London. And while nobody wants to cancel a dream trip, having the option to recover some of your costs if things go sideways can be a total lifesaver.
● Save your receipts – they’ll make your claims process easier
● Double-check what’s covered – like pregnancy-related conditions, pre-existing illnesses, or high-impact sports
● Keep copies of your certificate and booking confirmations – digital and printed
● If your plans change, log into your XCover account to make updates or start a claim, please visit the Claims Centre
Booking with Mix & Match means more than just great-value flights, it means peace of mind. Add Comprehensive Travel Protection at checkout, and you’ll be covered for the unexpected, from takeoff to touchdown.
Want to know more? See our travel policy wording or check your certificate for full details and limits.
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